Please read these terms and conditions carefully as they apply every time you earn Reward Points, redeem merchandise or travel rewards, or enjoy the benefits of the Carey Rewards Club program.
The Carey Rewards Club is a loyalty program of Carey International, Inc. and is open to travel arrangers ages 18 and over.
Members must reside or have a mailing address within the United States or Canada. The Carey Rewards Club will not ship merchandise outside of the US and Canada.
Visit www.careyrewards.com to enroll. New Carey Rewards Club Members will be required to create a login ID and password for CareyConnect.com before enrolling in the Carey Rewards Club.
Once enrolled, members will earn Carey Reward Points for every Carey Branded Service reservation booked through the Carey.com and CareyConnect.com websites, or the Carey Mobile Application. Reward Points accumulate and may be redeemed for any reward listed in the Carey Rewards Club Catalog. Items listed in the Carey Rewards Club Catalog can be redeemed for as little as 2500 Reward Points.
Carey may make changes to the Carey Rewards Club Terms & Conditions, Reward Points value and accrual rates, or levels of Reward Points required for any or all rewards, at any time. These changes may include revising the procedures and rules for the value and accrual of Reward Points, reward redemption, or limiting the period for which Reward Points are valid.
Reward Points are only awarded for reservations of Carey Branded Services booked through Carey.com and CareyConnect.com websites, or the Carey Mobile Application. Telephone, fax, and GDS reservations are not eligible for Reward Points.
Cancelled or changed reservations that are required to be re-booked via telephone are not eligible for Reward Points.
Reward Points are awarded on a scaled system based upon the Base Rate (BR)* of the trip booked. Members earn points proportionate to the Base Rate of their completed booking.
Reward Points expire one calendar year from the date they are issued. Reward Points that are not redeemed within one year of issuance will expire and will no longer be eligible for redemption.
Carey Rewards Club Members will receive monthly e-mail communications that allow Members to check their Reward Point balance, view account history, and receive opportunities to earn bonus points by participating in surveys, contests, and promotions.
Carey Rewards Club accounts will become deactivated if there are no online bookings associated with a Member's account for one calendar year measured from the date of the Member's last online booking. If an account becomes deactivated, all unredeemed Reward Points will be removed and the membership account balance will be reduced to zero. This will only deactivate that Member's Carey Rewards Club account and will not affect ability to book reservations through Carey.com and CareyConnect.com websites, or the Carey Mobile Application.
Members can view the Carey Rewards Club Catalog and redeem Reward Points online through CareyConnect.com, or via telephone through the Carey Rewards Club Redemption Center. For help with merchandise or Reward Redemptions, call 877-690-2080. Our Redemption Specialists will be more than happy to assist Members with questions or requests. For questions about Reward Point, please contact firstname.lastname@example.org.
Merchandise and travel rewards can only be redeemed with Reward Points. Cash may not be substituted for Reward Points and Reward Points have no cash value. The number of Reward Points used to redeem merchandise or travel rewards must be sufficient for that particular reward at the time the Member submits his or her request for redemption.
If the Carey Rewards Club program is discontinued, Members will have 90 days from the date of notification to redeem any Reward Points. The Carey Rewards Club may be discontinued at any time in the sole discretion of Carey.
Employees of Carey International, Inc., or any of its subsidiary companies, Franchises, Alliance Partners, Independent Operators and affiliate companies of Carey International, Inc. are not eligible to participate in the Carey Rewards Program, or any other contest, promotion, or loyalty program of Carey International, Inc.
Carey Reward Points may not be combined with or earned in conjunction with any Carey loyalty program. Members may not combine, sell, or barter with Reward Points.
Embarque reservations are NOT eligible for Carey Rewards Club benefits at this time.
Reward Points, rewards, special offers, contests, promotions, surveys, and Carey Rewards Club benefits and services are subject to applicable regulations and are void where prohibited by law.
Certain terms and conditions, rules, policies and procedures apply and may be changed in Carey's discretion at any time.
* Base Rates are the rate charged for chauffeured vehicle services and do not include taxes (state and/or local sales, use, or other taxes), tips/gratuities, tolls, surcharges (including fuel and/or surface transportation charges), incidental expenses, in-vehicle amenities, cell phone use, parking costs, and/or airport related fees.